Privacy Policy

Privacy Policy

Positive Solutions Divorce Services® (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information collected through our website, www.positivesolutions.ca. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

  1. Information We Collect

We may collect the following personal information through our website:

  • Name
  • Email address
  • Phone number
  • City of residence

This information is collected through:

  • The “Schedule a Free Introductory Meeting” link.
  • The “Contact Us” page.
  1. How We Use Your Information

We use the personal information collected from you for the following purposes:

  • To communicate with you about our services.
  • To respond to your inquiries and encourage you to book a consultation.
  • To process payments through Better Proposals when applicable.

We do not use your information for marketing purposes.

  1. Confidentiality and Data Sharing

Your personal information is treated as strictly confidential. We do not share, sell, or disclose your information to any third parties.

  1. Retention of Personal Information

We retain your personal information for a period of seven (7) years, after which it will be securely deleted or destroyed in accordance with applicable laws.

  1. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Update or correct your personal information.
  • Request the deletion of your personal information.

To exercise any of these rights, please contact us at connect@positivesolutions.ca.

  1. Cookies and Tracking Tools

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  1. Data Security

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  1. Payment Information

We process payments securely through Better Proposals, an external payment system. Payment information is handled exclusively through this system and is not collected, stored, or managed on our website. For details about how Better Proposals handles your information, please refer to their privacy policy. Better Proposals Privacy Policy

  1. International Users (Including EU Residents)

Our services are primarily intended for residents of Canada. However, we acknowledge that individuals outside of Canada, including residents of the European Union (EU), may access our website. EU individuals residing in any of the 27 EU member states, our website does not collect personal information from EU residents.

10. Third-Party Links

The Website may include links to third-party websites for informational and scheduling purposes. We do not control or endorse these websites and are not responsible for their content, security, or privacy practices nor responsible for the information collected when interacting with third party links through our website.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, scheduling, iframe content etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Effective Date” will be revised accordingly.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Positive Solutions Divorce Services®
Email:  connect@positivesolutions.ca
Phone: (877)-334-7737