Our Mission & Values Positive Solutions Divorce Services, Ontario
OUR MISSION & VALUES
Our Mission & Family-First Approach to Divorce Mediation
At Positive Solutions Divorce Services®, our mission is simple: to change the way couples separate in Ontario. We believe that separation doesn't have to mean conflict—and that families can move forward with dignity, respect, and a clear plan for the future. Our team of Accredited Family Mediators and Certified Divorce Financial Analysts are passionate about offering a peaceful alternative to court, helping couples reach fair, balanced agreements through guided mediation. Everything we do is grounded in our core values: Family First – We help families maintain healthy, respectful relationships, especially for the benefit of their children. Supportive Environment – We create a safe, neutral space where both partners feel heard and empowered. Respect for All – We serve clients from all backgrounds with fairness, compassion, and professionalism. Extraordinary Service – We go above and beyond to provide timely, clear, and affordable mediation support. Our approach helps families save time, reduce stress, and avoid unnecessary legal fees. If you're exploring your options or just starting the separation process, we invite you to book a free 30-minute joint consultation and learn how we can help you move forward—together.o
At Positive Solutions Divorce Services®, it is our mission to simplify the divorce process so separating couples can move on with their lives. We help couples through the decision-making process and provide them with a Separation Agreement in a timely manner, saving them thousands of dollars in unnecessary legal fees.
Discover what drives our work and how we support families across Ontario.
We obtain feedback from every one of our clients so we can improve our process. We also partner with leading professionals in our industry so we can offer our clients the best possible resources and outcomes.
We continuously provide education to the public on the benefits of mediation, through marketing, social media, webinars and public events. Positive Solutions Divorce Services® also assists individuals seeking a career in Family Mediation.
We provide new mediators with practicum hours and advanced training and hire those who align with our company vision, mission and values.
Our Values:
Family First:
We are a family helping families. We have created a supportive environment so couples can discuss important issues relating to their separation, and maintain amicable relationships moving forward. Family is our number one priority!
Supportive Environment:
We provide a supportive environment for our clients and our team. We empower everyone to be their best, by giving them the tools and resources they need to succeed. Then, we celebrate their achievements!
Respect for All:
We are a company built on trust and respect for everyone. We have high ethical standards and honour the diversity in each other and those we work with.
Extraordinary Service:
We are committed to continuously improving ourselves and our organization, so we can enhance and exceed our clients experience and their expectations.
Frequently Asked Questions
What Drives Positive Solutions’ Mission to Simplify Divorce?
At Positive Solutions, our mission centers on transforming how couples in Ontario experience separation. We believe divorce doesn’t have to be adversarial, expensive, or emotionally draining. By offering divorce mediation as a modern alternative, we aim to empower couples to reach separation agreements collaboratively.
Our approach focuses on replacing prolonged legal battles with respectful, solution-based conversation. We guide couples in addressing issues like parenting time and decision making, financial disclosure, spousal and child support, and property division.
This mission reflects our commitment to delivering innovative, client-centered services aligned with Ontario’s Divorce Act and Family Law Act. Beyond legal efficiency, we’re reshaping the separation experience to reduce stress, preserve relationships, and protect family well-being.
How Do the Values of “Family First” and “Supportive Environment” Shape the Mediation Process?
Our values—especially “Family First” and “Supportive Environment”—are woven into every aspect of mediation. We begin each case by understanding your family’s unique needs and concerns, particularly regarding parenting arrangements.
In the process, we offer online meetings; a non-confrontational setting, and clear communication of steps and expectations. Our mediators create a respectful, and supportive space where both parties feel heard, ensuring the separation process addresses the emotional and practical needs of the entire family.
We celebrate each milestone achieved together—such as finalizing a parenting plan or financial agreement—to reinforce collaboration. In this way, our values aren’t just words on a webpage—they guide every interaction, reducing anxiety and keeping the family’s best interests at heart.
Why is “Respect for All” Important in Divorce Mediation?
“Respect for All” is at the heart of how we approach mediation. We work with people from all backgrounds and beliefs, and we treat every client with compassion, kindness and professionalism.
At each step, we ensure clients understand their options and feel free to express their opinions. Whether the subject is child support or asset division, both viewpoints are heard and respected.
How Does the Value of “Extraordinary Service” Benefit Clients?
We strive for “Extraordinary Service” by combining professionalism with genuine client support. Our mediation services include customized financial checklists, detailed financial reports, comprehensive parenting plans, and follow-up support after the separation agreement has been signed.
We proactively answer client questions, reduce uncertainty, and ensure clarity at each step—charging transparent, flat fees and offering payment plans. We maintain high standards in document quality, legal compliance, and timely delivery, aiming for a client experience that exceeds expectations.
This dedication sets us apart: clients tell us they appreciate how we explain legal concepts, respect their timelines, and offer warm but professional guidance through an otherwise challenging transition.
How Do You Educate and Support Future Family Mediators?
As part of our commitment to leading in the field of mediation, we help train new mediators through hands-on experience, learning programs, and team support. Our clients benefit from working with a team that includes both experienced mediators and newer professionals working under their guidance. This mix brings fresh ideas and solid expertise to every case.
Our senior mediators teach trainees how to manage complex situations, prepare proper documents, and lead productive conversations—all while staying neutral, respectful, and focused on the clients’ needs.
This approach ensures that clients receive high-quality service today, while also helping us build a strong and ethical future for mediation in Ontario. It also shows our dedication to doing things the right way and attracting professionals who share our values.
